I have not received an order confirmation email

If you haven't received an order confirmation email, it should have been sent to you automatically after your purchase. If it's missing, here are the usual culprits:
  1. The email address you provided might be incorrect. If you suspect this is the case, please reach out with the right email information, and we'll happily send another confirmation your way.
  2. The confirmation could be in your junk or spam folder. We suggest taking a look there. If you still don't find it, let us know, and we'll make sure to resend it.

For any questions or concerns please contact us at hello@ruglove.co.uk. We promise to address all inquiries within 3 hours during business hours.

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